If we are unable to contact you due to an unknown address or a long absence from product delivery, the item will be returned.

Please note that orders cannot be canceled after delivery COD orders will be shipped within 3 working days after the order is confirmed.

In case of other settlement (payment in advance), we will ship within 1-3 working days after the order is placed.

Delivery takes approximately 3-15 working days.

How much shipping and delivery?
A charge of RM10 will be charged if you use the COD delivery service You do not yet need to complete the order, as there are still a few more details that need to be entered before the order is completed.

When will my order arrive?
We will ship the goods within 24 hours after your order is placed.

Usually, from the day your order is shipped, you can showcase your new handmade purchase in around 3-15 business days. We also offer the option of express delivery during the payment process for some orders. Our shipping partner advertises express delivery in 3-7 business days. It is important to note that in some countries, you may need an additional 4-5 days for your local customs,

What if my order is later than expected?
If your order does not reach you within 15 working days, the best first step is to contact the local post office if they keep the parcel for you.

You will be surprised how often it happens!

No. Tracking will be sent via SMS.

If you feel your order is taking longer than it should, you’ve allowed a reasonable time for your local customs to see your great new item, and your local post office can’t help, contact us and we’ll see what we can do.

When contacting us, tell us your order number and the correct shipping address so we can assist you as soon as possible.

Where will my order be shipped from?
We have a departure point in Malaysia.

The system will match the departure point by default according to your order address.

Please read the item description to get a thorough understanding of the item specifications, compatibility, pricing and shipping conditions before ordering.

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